Terms and Conditions
Important Notice
All Shared and Reseller Hosting payments To
Xpress Web Hosting Have a 30-day Money Back
Guarantee.
Xpress Web Hosting agrees to provide the client web hosting for a monthly/annual fee. Xpress Web Hosting will never require clients to advertise for Xpress Web Hosting on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting. Clients are allowed to use the service for business/commercial or personal websites or content.
Contents
All services provided by Xpress Web Hosting
may be used for lawful purposes only. Transmission,
storage, or presentation of any information, data or
material in violation of any United States (or any
other country) law is prohibited. This includes, but
is not limited to: copyrighted material, material
that is threatening or obscene, or material
protected by trade secrets and other statue. The
subscriber agrees to indemnify and hold harmless
Xpress Web Hosting from any claims resulting from
the use of the service which damages the subscriber
or any other party.
Examples of Non-Acceptable Contents or Links
Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3's
Spamming Software
Vip Poster
Hyip
Proxys
Background Running Programs
We do not allow background-running
programs. This includes any IRC related software
such as bouncers and bots. In certain cases we may
allow programs to run continually in the background,
these are considered on a one to one basis and an
extra charge will be incurred based on system
resources used and operational maintenance needed.
Banned Scripts
You are free to use any scripts you wish
provided they do not affect the normal operations of
the server and they are not mentioned specifically
below. Scripts that are commonly known for causing
server disruption include large cgi-based message
forums, auctions, and banner exchanges. In the event
a script affects normal server and/or administrative
operations, Xpress Web Hosting reserves the right to
disable the account pending client cooperation and
resolution.
Violation of indecency and obscenity laws can
result in criminal penalties.
Intellectual Property Rights
Material accessible to you through Xpress
Web Hosting's Services may be subject to protection
under the United States of America (or any other
country) copyright laws, or laws protecting
trademarks, trade secrets or proprietary
information. Except when expressly permitted by the
owner of such rights, you must not use the Xpress
Web Hosting Service in a manner that would infringe,
violate, dilute or misappropriate any such rights,
with respect to any material, which you access or
receive through the Xpress Web Hosting Network. If
you use a domain name in connection with the Xpress
Web Hosting Service or similar service, you must not
use that domain name in violation of any trademark,
service mark, or similar rights of any third party.
Defamation
Defamatory speech distributed over the
Internet can result in civil liability for the
defamer.
Refusal of Service
Xpress Web Hosting reserves the right at its sole
discretion to refuse or cancel service. Violation of
any of Xpress Web Hosting's Rules and Regulations
could result in a warning, suspension, or possible
account termination. Accounts terminated due to
policy violations will not be refunded. Free domains
which have been granted for customers paying
annually are released to the customer at the end of
there hosting period. Domains terminated due to
policy violations will not be released to the
customer.
Spam or Unsolicited E-Mail
You must not use the Xpress Web Hosting Network,
Xpress Web Hosting equipment or any Xpress Web
Hosting email address in connection with the
transmission of spam, flames, mail bombs, or
substantially similar, unsolicited email messages.
Your domain may not be referenced as originator,
intermediary, or reply-to address in any of the
above. This prohibition extends to the sending of
unsolicited mass mailings from another service that
in any way implicates the use of the Xpress Web
Hosting Network, Xpress Web Hosting equipment or any
Xpress Web Hosting email address. A message is
considered unsolicited if it is posted in violation
of a newsgroup charter or if it is sent to a
recipient who has not requested or invited the
message. For purposes of this provision, merely
making one's email address accessible to the public
will not constitute a request or invitation to
receive messages.
If you are found to have spammed, Xpress Web
Hosting reserves the right to disable your domain
without warning. In addition, Xpress Web Hosting may
impose a $50 penalty for each spam policy violation.
Xpress Web Hosting solely reserves the right to
refuse or cancel service to known spammers. Lastly,
Xpress Web Hosting reserves the right to determine
what violates this policy. As such, any violation
may result in cancellation of services without
refund.
Abuse
Any attempts to undermine, slander, libel,
threaten, or cause harm to a Xpress Web Hosting
server, customer, employee, or the company directly
is strictly prohibited and is grounds for immediate
termination without refund. In addition, we will
pursue all attempts to the fullest extent of the
law.
Indemnification
Customer agrees that it shall defend, indemnify,
save and hold Xpress Web Hosting (or it's
employee's/owners) harmless from any and all
demands, liabilities, losses, costs and claims,
including reasonable legal fees asserted against
Xpress Web Hosting, its agents, its customers,
officers and employees, that may arise or result
from any service provided or performed or agreed to
be performed or any product sold by customer, it's
agents, employees or assigns. Customer agrees to
defend, indemnify and hold harmless Xpress Web
Hosting against liabilities arising out of; (1) any
injury to person or property caused by any products
sold or otherwise distributed in connection with
Xpress Web Hosting server; (2) any material supplied
by customer infringing or allegedly infringing on
the proprietary rights of a third party and (3)
copyright infringement. Customer agrees to limit the
liability of Xpress Web Hosting to the amount paid
for service.
Refund and Cancellation Policy
For payment, Xpress Web Hosting accepts Visa,
MasterCard, Discover, or American Express. Xpress
Web Hosting invoices exclusively via e-mail. Xpress
Web Hosting does not send out invoices via postal
services.
You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by Xpress Web Hosting that is listed on our site. You may cancel for any reason.
If after thirty (30) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to Xpress Web Hosting.
However, if customer cancels fifth teen (15) days
before recurring monthly billing date customer will
not be billed for the next month and all payments
thereafter will be cancelled with immediate effect.
No refunds on ssl's, domain's or Dedicated servers.
Late Payment
Any account whose payment status is not current as
of the start of the next billing period is deemed
late. Generally, customers are given a 10 day grace
period after which the account is put on suspension.
You will receive a payment reminder everyday from
the start of your payment due date. If after 30 days
payment has not been received or we have not been
contacted regarding payment, your account will be
terminated without any further notice. Reactivation
of closed accounts due to delinquency incurs a $15
reactivation fee as well as payment of the balance
due in full. For late payments please email
billing@Xpress
Web Hosting.com to arrange payment.
Cancellation
You must use only one of following methods to
deliver a official written notice of cancellation:
Please fill out the entire
Cancellation Form. On receipt your account will
be pending cancellation within 24 hours. Please
include your Name, domain name, username, password
and your reason for canceling.
Disclaimer
Xpress Web Hosting will not be responsible for any
damages your business may suffer. Xpress Web Hosting
makes no warranties of any kind, expressed or
implied for services we provide. Xpress Web Hosting
disclaims any warranty or merchantability or fitness
for a particular purpose. This includes loss of data
resulting from delays, non-deliveries, wrong
delivery, and any and all service interruptions
caused by Xpress Web Hosting and its employees.
Xpress Web Hosting makes a 99.9% Uptime guarantee.
Xpress Web Hosting keeps daily backups of their servers. Xpress Web Hosting can accept no responsibility for any loss of data or consequences arising from this. Xpress Web Hosting always advises clients to back up their site data regularly for its own protection.
Xpress Web Hosting furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of Xpress Web Hosting. A customer's failure to comply with those laws will violate this policy.
Finally, Xpress Web Hosting wishes to emphasize that in accepting services, customers indemnify Xpress Web Hosting for the violation of any law or Xpress Web Hosting policy, that results in loss to Xpress Web Hosting or the bringing of any claim against Xpress Web Hosting. This means that if Xpress Web Hosting is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against Xpress Web Hosting, plus costs and reasonable legal fees.
Failure to comply with any of our terms &
conditions will result in grounds for immediate
account deactivation.
Xpress Web Hosting reserves the right to change,
edit, or update the policies contained in this
document, along with the content on our website at
any time for any reason without notice.
Ip limits
Seo ip limit - Accounts can only use the
allotted amount of ip's that come with a package to
use toward seo. If your package does not come with
an ip you will be allowed only 1 ip address
for seo. Ip's used for ssl's and valid uses will
never been turned down. If found frauding ip's for
seo past these limits the account(s) will be up for
suspension and or termination.
Ip class's - Xpress Web Hosting can not
promise that we will be able to provide different ip
classes on a single server. If we so happen to get
more then one class this can be done. This all
depends on what is available from our datacenter.
Server Limits
35% cpu and or memory for 3 minutes.
250 email limit per domain per hour.
50 concurrent database connections at one time.
Apache threads to be open no longer then 999 seconds.
Php upload limit of 50 megs.
Max php session time of 300 seconds or less.
Limits are subject to change at anytime.
