How do I transfer my Website to XpressWebHosting?

This process is very easy. You can simply navigate to our main website www.xpresswebhosting.com and choose the plan that best suits your needs.

Once you choose your plan, you can go through the order process, and complete your payment.

All accounts are created instantly upon payment, and once activated you will receive your Welcome Email which will include your login details and nameserver information. One you get this email, simply fill out the form located on our website click here and we will begin to transfer everything for you. You will be notified once the transfer is completed and you can proceed login to your Domain Registrar, and change the nameservers on that domain to the new nameservers that we provide you.

If you need any assistance in this process, XpressWebHosting will be glad to help. We can either guide you through the process, or we can login to your domain register, and change the Nameservers for you.

How do I upload my Website?

The best option for this is FTP (File Transfer Protocol). You can find many free applications for FTP at http://www.download.com/.

FTP gives you the ability to transfer files from your computer to the server. So you can write your web pages in an HTML editor such as Frontpage, Notepad, or dreamweaver. Then using FTP, you can upload them directly to the server into the httpdocs directory (Plesk), or the public_html directory (CPanel)

Your \"Welcome EMail\" that you received when signing up has all the information needed to login using FTP.

 How do I access cPanel?

 To access your cPanel you can simply open up internet explorer and navigate to: http://www.yourdomain.com/cpanel  

 Password Refused When Trying To Access E-Mail

 If you are trying to access your e-mail and get the error saying your password is incorrect don't worry as there is a simple solution. 1.Login to your CPanel 2.Click on Mail 3.Click on Add/Remove Accounts 4.Click Change Password next to the account 5. 

 How do I transfer my Website to XpressWebHosting?

 This process is very easy. You can simply navigate to our main website www.XpressWebHosting.com and choose the plan that best suits your needs. Once you choose your plan, you can go through the order process, and complete your payment.  

 How do I move my Website from my old host to XpressWebHosting?

 Yes, it is very simple for us to transfer over your entire website including your MySQL databases and DNS entrys. Basicly, all we would need to have is your old account information, and we would then take that information and use WHM to transfer your account.
  
 How do I upload my Website?

 The best option for this is FTP (File Transfer Protocol). You can find many free applications for FTP at http://www.download.com/. FTP gives you the ability to transfer files from your computer to the server.  

 Directory Paths

 Listed below are the paths to your directories on our servers. Please be sure to use the path that corresponds with your services. Directory Path: /home/yourusername/  

 How long does it take to get my Website online?

 If you ordered a new domain name through us, it will take 24-48 hours. If you are transferring an existing domain name to XpressWebHosting, it will take 24-48 hours after you make the DNS change with your registrar.  

 Can XpressWebHosting Register a Domain Name for Me?

 Yes. XpressWebHosting offers affordable domain registration services. Now you can get a domain name for as little as $11.00/year.
 
 Does XpressWebHosting offer a Money Back Guarantee?

 Yes, all of our services include a 30 day money back guarantee. 

 Can XpressWebHosting Customize a Package for Me?

 Yes most defiantly. Simply open up a helpdesk ticket in the Sales department, and be sure to include your desired space and bandwidth along with what type of hosting you are looking for (ie: Linux with Plesk, Linux With CPanel etc). We will then give you

 How do I access my Webmail?

 To Access your Webmail simply follow the following directions: 1)Navigate to http://www.yourdomain.com/webmail 2)Enter your full e-mail address and password 

 What scripts can Fantastico Install?

 Fantastico can install the following scripts: Blogs b2 b2evolution Nucleus pMachine Free WordPress Content Management Drupal Geeklog Mambo Open Source PHP-Nuke phpWCMS phpWebSite  

 How do I send email in Outlook Express (Windows Hosting Only)

 To setup your Windows 2003 Email accounts in Outlook Express simply follow these steps: 1.Open Outlook Express 2.Click on Tools 3.Click on Accounts 4.Click Add->Mail 5.Enter your name as you want it to appear on this Email Address and click Next.  

 How do I send email in Outlook Express (UNIX Hosting Only)

 To setup your Unix Email accounts in Outlook Express simply follow these steps: 1.Open Outlook Express 2.Click on Tools 3.Click on Accounts 4.Click Add->Mail 5.Enter your name as you want it to appear on this Email Address and click Next. 6.Enter  

 How do I move my MySQL Databases?

 This can be used to back up a database or to move database information from one server to another. 1. Export A MySQL Database This example shows you how to export a database. It is a good idea to export your data often as a backup. # mysqldump us 

 How can I backup MySQL Databases?

 This can be used to back up a database. 1. Export A MySQL Database This example shows you how to export a database. It is a good idea to export your data often as a backup. # mysqldump -u username -ppassword database_name > FILE.sql Replace 

 What payment options do you accept?

 We currently accept Visa, Master Card, Amex cards worldwide. 

 What is an Addon Domain?

 Addon domains enable you to host more than one domain on your account. For example, if your main account domain is mysite.com, and you have another domain called mysite.net, you can use one of your addon domains to add this domain and direct it to a f 

 What is a Parked Domain?

 Often you may have a domain which you do not use or you just want to put up one page. By parking your domain on your account you can add a page on your domain and it will keep your domain active.  

 How soon will my account be setup and ready to use?

 Your account will be setup instantly upon payment. You will receive an email with your account information, IP address, user name and password. You can then start uploading your site. *Note: VPS orders may take up to 24 hours to be activated. 

 Do you register domain names?

 Yes. Domain name registration starts at just $11.00 for annual registration. 

 Is there a minimum time contract/commitment?

 At this time we do not have any contracts/commitments. Our customers are always covered by our 30-day money back guarantee. If for any reason you not satisfied with our services in the first 30 days of signing up for your account, you may cancel and receive a refund.
 
 Do you host international domains?

 Yes. We can host international domains from any country of origin.  

 Do you allow adult, warez or other illicit sites or content?

 No. Please see our Terms of Service located at http://www.XpressWebHosting.com/terms.html for allowed content. 

 Do you offer a money-back guarantee?

 Yes. All services are covered by our hassle-free, 30-day money back guarantee: If for any reason you not satisfied with our services in the first 30 days of signing up for your account, you may cancel and receive a full refund. *Note: Domain names are not refundable.  

 Will you place banners on my site?

 No. XpressWebHosting provides a paid service and there will be no banners or other forms of advertising placed on your web site by us. 

 Can I upgrade my account in the future?

 Yes, you can easily upgrade your account at any time. The cost is simply the price difference between the two plans. There are no other fees involved as you will only be charged the prorated difference between the original and new plan.  

 Do you offer an uptime guarantees?

 Yes most definitely! XpressWebHosting has always offered and stood by it's 99.9% uptime guarantee.  

 Getting Started - For new customers

 Welcome to XpressWebHosting. XpressWebHosting is committed to providing reliable and affordable web hosting services with top notch customer support. Whether you are looking for personal web site hosting or to start your own hosting company XpressWebHosting is the right choice. 

 How can I backup my site?

 You can generate a backup at any time. This is useful if you have just made some changes to the site and you do not want to have to wait for the routine backup (daily) before downloading the backup. To generate a backup: Login to cPanel. 

 How do I restore my website backup?

 In the unlikely event that your web site or other files are deleted from your web host's servers, you can restore the web site using your most recent backup file.  

 How do I use the File Manager?

 A full guide can be found at http://www.cpanel.net/docs/cp/fileManager.htm The File Manager allows you to manage your site through HTML, rather than an FTP tool or other third-party application. You can upload, create or delete files, organize files. 

 How do I use MySQL?

 Using MySQL A full guide can be found at http://www.cpanel.net/docs/cp/MySQL.htm SQL stands for Structured Query Language. SQL is a international standard in querying and retrieving information from databases. mySQL is essentially an SQL server.